Pricing
Simple. Fair. Calm IT Support
🌸 Complimentary 30-Minute Support Session
Not sure where to start? Let’s talk first.
I offer 30 minutes of complimentary support for new clients.
This gives us time to:
Understand your issue
See if it’s something I can help with
Provide immediate guidance where possible
Outline next steps clearly
No pressure. No obligation. Just helpful support.
🌼 Why My Pricing is Different
No hidden costs
No confusing tech jargon
No long lock-in contracts
Calm, patient support
Real experience (25+ years in IT)
I understand that good help can sometimes feel expensive.
My goal is to make support accessible, fair and genuinely helpful without cutting corners.
Casual Support (Pay As You Go)
$95 per hour
Charged in 30-minute increments.
Perfect for one-off issues or occasional help.
Includes:
Remote troubleshooting
Microsoft 365 & email support
Domain & DNS assistance
PC & Mac support
Printer, Wi-Fi & device setup
General technology guidance
All sessions include documentation of work completed and advice on next steps.
Small Business Support
$170 per month
Designed for small businesses who want reliable, ongoing support and peace of mind.
Includes:
Up to 2 hours support per month
Priority response
Microsoft 365 administration
Email & domain support
Basic website guidance
Preventative advice
Additional time billed at discounted rate of $85 per hour.
No contracts. Cancel anytime.
Website Setup
From $550
One-off setup for new or refreshed websites.
Includes:
Domain & hosting guidance
Initial website configuration
Email setup
Security essentials
Launch support
Website Care Plan
$45 per month
Includes:
Plugin updates
Security checks
Minor content updates
Ongoing maintenance support
💜 Keeping your website safe and stress-free.
💜 No Fix. No Fee. Guaranteed.
If I’m unable to resolve your issue after reasonable troubleshooting, you won’t be charged for that session.
You will still receive:
A clear summary of what was investigated
Documentation of what was completed
Honest advice on recommended next steps
No grey areas. No awkward surprises. Just ethical, transparent support.